1.1 Hello World Dev Pvt. Ltd. built the Deww app as a Freemium app. This SERVICE is provided by Hello World Dev Pvt. Ltd. at no cost initially and is intended for use as is. Registering for an account on Deww is optional. If you choose to register for an account, we collect personal information from you including but not limited to first name and last name, email address and social media account information (if registered using a social media connection), collectively known as “Personal Information”.
This page is used to inform application visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
1.2 In this policy, “we”, “us” and “our” refer to Deww under the company Hello World Dev. Pvt. Ltd.
2. How we use your personal data
2.1 In this Section 2 we have set out:
(a) the general categories of personal data that we may process;
(b) the general data we acquire from within the app;
(c) the purposes for which we may process personal data; and
(d) the legal bases of the processing.
2.2 We may process data about your use of our application and services (“usage data”). The usage data may include your IP address, geographical location, device type and version, operating system, referral source, length of usage, page views and navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our third-party analytics system This usage data may be processed for the purposes of analyzing the use of the application and services. The legal basis for this processing is consent and/or our legitimate interests, namely monitoring and improving our application and services.
2.3 We may process your information included in your personal profile on our application (“profile data”). The profile data may include your name, address, telephone number, email address, profile pictures, gender, date of birth, relationship status, interests and hobbies, educational details and employment details. The profile data may be processed for the purposes of enabling and monitoring your use of our application and services. The legal basis for this processing is consent and proper administration of our application and business and communications with users.
2.4 We may process information contained in any enquiry you submit to us any of the contact forms available on our website or mobile application (“enquiry data”). The enquiry data may be processed for the purposes of offering, marketing and advertising relevant services to you. The legal basis for this processing is consent.
2.5 We may process information relating to our user relationships, including user contact information (“user relationship data”). The user relationship data may include the information provided in clause 2.2 to 2.4, and information contained in communications between us and you. The source of the user relationship data is you or your use of the application as permitted above. The user relationship data may be processed for the purposes of managing our relationships with users, communicating with users, keeping records of those communications and promoting our products and services to users. The legal basis for this processing is consent and/or our legitimate interests, namely the proper management of our user relationships.
2.6 We may process information relating to the portfolio data, including coin names, number of coins, amount of holding and other portfolio related data, that is captured through our application (“portfolio data”). The portfolio data may be processed for the purpose of building and improving future artificial intelligence services and provides features to users such as weekly profit/loss analysis. The legal basis for this processing is consent and improving the experience of Deww.
2.7 We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters (“notification data”). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent.
2.8 We may process information contained in or relating to any communication that you send to us (“correspondence data”). The correspondence data may include the communication content and metadata associated with the communication. Our application will generate the metadata associated with communications made using the application contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is our legitimate interests, namely the proper administration of our application and business and communications with users.
2.9 We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.
2.10 We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
2.11 In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
2.12 Please do not supply any other person’s personal data to us unless we prompt you to do so.
3. Providing your personal data to others
3.1 We may disclose your personal data to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes, and on the legal bases, set out in this policy.
3.2 We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
3.3 We may disclose your personal data to our suppliers or subcontractors insofar as reasonably necessary for the proper use of our application and to carry out the services contained therein and to complete any transaction you wish to carry out through our application.
3.4 Financial transactions relating to our application and services are handled by our payment services providers, (list available upon request). We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds. You can find information about the payment services providers’ privacy policies and practices upon request.
3.6 In addition to the specific disclosures of personal data set out in this Section 3, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
3.7 We take security of our users very seriously to protect the confidentiality of your Personal Information under our control and appropriately limit access to it. While we use the security measures, we cannot ensure or warrant the security of any information you transmit to us or anyone else by e-mail or text messaging, and you do so at your own risk. Incase you are contacted via email or social media that could potentially be social engineering or phishing scam; get in touch with us at [email protected] before revealing any further information. Inability to follow these guidelines puts your account at risk; Hello World Dev. Pvt. Ltd. will not be responsible in such cases.
4. International transfers of your personal data
4.1 In this Section 4, we provide information about the circumstances in which your personal data may be transferred to countries outside the European Economic Area (EEA).
4.2 We and our other group companies have offices in India and Singapore. Transfers to each of these countries will be protected by appropriate safeguards.
4.3 The hosting facilities for our application are situated in North America. Transfers to each of these countries will be protected by appropriate safeguards.
4.4 You acknowledge that personal data that you submit when using our application or services may be made available to our suppliers and vendors in order for them to fulfill the use of our application.
4.5 You acknowledge that personal data that you submit for publication through our application or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.
5. Retaining and deleting personal and/or portfolio data
5.1 This Section 5 sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal and/or portfolio data.
5.2 Personal and/or portfolio data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
5.3 In some cases it is not possible for us to specify in advance the periods for which your personal and/or portfolio data will be retained. In such cases, we will determine the period of retention based on the following criteria:
(a) the period of retention of your personal and/or portfolio data will be determined based on the applicable laws in our countries of operation.
5.4 Notwithstanding the other provisions of this Section 5, we may retain your personal and/or portfolio data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
5.5 These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
6.1 We may update this policy from time to time by publishing a new version on our application.
6.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
6.3 We may notify you of significant changes to this policy by email or through the private messaging system on our application.
7. Your rights
7.1 In this Section 7, we have summarized the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
7.2 Your principal rights under data protection law are:
(a) the right to access;
(b) the right to rectification;
(c) the right to erasure;
(d) the right to restrict processing;
(e) the right to object to processing;
(f) the right to data portability;
(g) the right to complain to a supervisory authority; and
(h) the right to withdraw consent.
7.3 You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee. You can access your personal data by sending an e-mail to [email protected]
7.4 You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
7.5 In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defense of legal claims.
7.6 In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defense of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defense of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
7.7 You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defense of legal claims.
7.8 You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.
7.9 You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
7.10 To the extent that the legal basis for our processing of your personal data is:
(a) consent; or
(b) that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,
and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
7.11 If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, or the place of the alleged infringement.
7.12 To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
7.13 You may exercise any of your rights in relation to your personal data by written notice to us.
8.1 We are registered in Bengaluru, Karnataka, India under registration number U72900KA2016PTC087170, and our registered office is at Pentagon 303, No 11, Frazer Town, Bangalore, Karnataka, India .
8.2 Our principal place of business is at 136, Infantry Road, Bangalore, Karnataka, India.
8.3 You can contact us:
(a) by post, to the postal address given above as our principal place of business;
(b) using our application contact form;
(c) by email, using [email protected]
9. Data protection officer
9.1 Our data protection officer’s contact details are available upon request by email to [email protected]